Home » About

About

We’re a friendly team of experienced, business-minded people offering a range of Smart IT Solutions to Businesses, Schools and other Organisations. Our aim is to use simple lessons we’ve learnt over the years to offer much better IT Support and Solutions, something we feel is very much needed in our industry. It really is IT 2.0, hence our name TwoPointZero IT!

About

Our Smart IT Solutions

We are based in Ipswich, Suffolk and offer IT Support and Solutions to Businesses in Ipswich, Bury St Edmunds, across Suffolk and further afield including Colchester, wider Essex and London. Some of our clients have a nationwide presence, so we’re able to cover the whole country.

 

24/7 Monitoring

We monitor the health of everything we support 24/7 to create automatic pro-activity. If there is a problem, we know about it straight away and a call is automatically logged into our system.

 

Smart Systems

We use Smart Systems to make ourselves efficient. These include a fantastic helpdesk and business management system, integrating our monitoring system with our helpdesk system to automatically log calls when issues are found, smart remote access so we can connect to a users PC, usually within 10 seconds and a single pane of glass where we can see the health of every device we support from a single screen.

 

Integrity and Business Focus

We have a strong business focus, many years of experience and we always act with integrity. We build long term business partnerships based on trust and professionalism.

IT Support

24/7 proactive monitoring & reporting solutions – fix problems before they arise!

IT Solutions

Managed IT solutions which allow you to focus on running your business better.

IT Services

Better IT services for your business, from planning to deployment.

Meet the Team

Billy Brundle
[Founder & Director]

Joint founder of the business, Billy heads up the Sales and Account Management at TwoPointZero. Billy takes a collaborative and business focused approach with our clients

Harrison Smith
[IT Technician]

Harrison started on our Apprentice program in 2023.

He is now an IT Technician working on the Helpdesk and assisting with projects.

Adam Hubbard
[Technical Team Leader]

Adam started with us on our apprenticeship program in 2017. He is now our Technical Team Leader, managing projects and supporting our Technical and Helpdesk team.

Liz Baalham
[Marketing & Accounts]

Liz has worked with us since 2017.

Liz heads up our Marketing and Accounts.

Curtis Pollard
[IT Technician]

Curtis has been with us since 2022 and works on our help desk along with projects and installations.

George Lewis
[IT Technician]

George has been with us since 2022 and plays a key role on our helpdesk, projects and installations.

Alex Chapman
[Founder & Director]

Alex has been in the IT industry for over 25 years and running a business for 15 years, he is passionate about the positive influence that TwoPointZero can have on it’s clients, employees and the local community

Lenny
[Non-Compliance Officer]

Lenny has been with us since 2022 and is in charge of non-compliance and general mischief.

Betty
[Head of Security]

Betty has been with us since 2022 and is in charge of security, ensuring that all visitors are successfully barked at.

Get a Quote

If you’re looking for pro-active IT support you can rely on, we should talk. Get in touch for your personalised quote today!